Apologies for the login issues this morning.

This impacted all users who were logging in using the user name and password, but did not impact any users using Single Sign On (SSO) to login.

The issue was caused by a new security measure we are introducing to lock out accounts that have an unusually high number of invalid login attempts. Currently these attempts are challenged by a "captcha" in future accounts will be locked out for a number of minutes.

A number of accounts became locked out because of this change it took us time to clear the lockouts which we have done now. If you have any questions about this please do not hesitate to contact me at,


Ranjit Johnson.

We have now resolved the issue, we will provide you with an update shortly explaining what the issue was.

Our engineers are still investigating the route cause of the issue, we will post further updates at


Some of People users are experiencing issues logging in to the system this morning, our engineers are working on trying to get this resolved, we will post further updates here. Thanks

Began at: