My name Ranjit Johnson I am the Customer Services Lead here at People.
We have been experiencing unplanned downtime recently. When an issue occurs we are made aware of it immediatly and do take steps to resolve the problem as the most urgent priority.
Our engineering teams, and experts from Rackspace our infrastructure provider have been working together to identify the root cause and implement a permanent fix.
I understand the continued and unexpected disruption causes you problems, I will ensure that you are kept up to date with our progress on this matter.
If you have any concerns please contact me at ranjit.johnson@peoplehr.com and I can arrange a call.
Thank you.
Ranjit
We've now resolved the incident. Thanks for your patience.
Some of People users are experiencing issues logging in to the system this morning, our engineers are working on trying to get this resolved, we will post further updates http://status.peoplehr.com . Thanks
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