Resolved

We've now resolved the incident. Thanks for your patience.

Updated

The essential maintenance has now been completed, you will be able to gain access to the system now, but we are still monitoring the performance. We will update here once the overall issue is resolved.

Updated

We are currently undergoing essential maintenance in relation to yesterday's performance issues.

Updated

We are very sorry for the continuing issues. Our teams are investigating the issues and working on a resolution.

Updated

Our development team is still investigating the performance issue from yesterday and is working on a resolution as a matter of priority.

Regular updates will remain to be posted on the Status page.

Updated

We are very sorry for the continuing issues.

The development team is still working on this to resolve as a matter of urgency, and has been applying fixes throughout the day to improve the performance.

They are still continuing to monitor this, and are working on a further fix to have the issues experienced fully resolved.

We will post a further update on here to confirm once resolved.

Updated

We are very sorry for the continuing issues. Our teams are investigating the issues and working on a resolution. We will post regular updates here.

Updated

We are very sorry for the continuing issues. Our teams are investigating the issues and working on a resolution. We will post regular updates here.

Updated

A number of reports have been made relating to difficulty in logging in to the PeopleHR system today, and overall system performance.


There has been a Workspace/Identity outage which has been identified as the root cause.



The development team are focused on service restoration as a matter of urgency. We will update all throughout the course of today, and inform once the overall issue is resolved.


Thank you for your patience whilst the issue is being worked on and we apologise for the inconvenience that this has caused.

Updated

We are very sorry for the continuing issues. Our teams are investigating the issues and working on a resolution.

Updated

We are very sorry for the continuing issues. Our teams are investigating the issues and working on a resolution.

Updated

We are very sorry for the continuing issues. Our teams are investigating the issues and working on a resolution. We will post updates here every 15 minutes.

Updated

We are very sorry for the continuing issues. Our teams are investigating the issues and working on a resolution. We will post regular updates here.

Ongoing

Some of our People users are experiencing issues logging in to the system, our engineers are working to have this resolved, we will post regular updates here to keep you updated whilst experiencing issues logging in to the system.

We apologise for any inconvenience.

Began at:

Affected components
  • People Web App
  • Ripple Workflow
  • ATS
  • Performance
  • Query Builder
  • People API
  • People Mobile Apps
  • People Mail Systems