Important: Temporary Planner Maintenance – 13th-14th November

Identified
Identified

Access PeopleHR Planner unavailable 13 Nov 17:00 – 14 Nov 10:00. All other features remain fully accessible. We're committed to ensuring Access PeopleHR remains reliable for you and your team. To maintain the highest standards, we're carrying out essential maintenance on the Planner feature.

What's happening: The Planner will be temporarily unavailable on both the Access PeopleHR web platform and mobile app whilst we make important improvements. All other features will remain fully accessible, so you can continue your essential HR tasks without interruption.

When: Start: 13th November at 17:00 GTM Expected completion: 14th November at 10:00 GTM.

Why this matters: We have identified an issue where certain permission settings within the mobile Planner have not been functioning as expected. As a precautionary measure, we are temporarily disabling the Planner whilst we resolve this matter.

What you need to do: Absolutely nothing! This maintenance happens automatically in the background. You and your team can continue using all other PeopleHR features as normal.

Need support? If you have questions or believe this may have affected your account, our support team is here to help. Simply contact us through your usual channels and quote reference: 'Planner'.

We appreciate your understanding as we work to enhance your Access PeopleHR experience. Thank you for being part of the Access PeopleHR community.

Warm regards,

Your Access PeopleHR Team

Avatar for Claudia Popvici
Claudia Popvici
Began at:

Affected components
  • People Web App
  • People Mobile Apps